- Former Judge, Hon'ble High Court
- Former Registrar NCLT and DRT, Govt. of India
- IIAM Certified & Member of APCAM
If a company fails to provide a satisfactory product or service, customers have the right to raise consumer disputes and seek resolution through Online Dispute Resolution (ODR) mechanisms.
Consumer Protection Bill was introduced in Lok Sabha in 2019 replacing the Consumer Protection Act, 1986. The bill has defined customer rights including the following:
Penalties for misleading advertisement
The CCPA can impose a penalty of up to Rs 10 lakhs and two-year imprisonment for misleading or false advertisement. The fine may be extended to Rs 50 lakhs and the imprisonment may extend to five years.
Right to file a complaint from anywhere
As per this new rule, consumers are allowed to file a complaint from anywhere be it home, office or anywhere else.
Right to seek compensation under product liability
In case any loss is caused to a consumer due to a defective product, the consumer can file a complaint against the manufacturer or the service provider and ask for compensation. The manufacturer or seller would be held liable if the product does not confirm to express the warranty.
DIPP72745
Consumer Protection Bill was introduced in Lok Sabha in 2019 replacing the Consumer Protection Act, 1986. The bill has defined customer rights including the following:
Penalties for misleading advertisement
The CCPA can impose a penalty of up to Rs 10 lakhs and two-year imprisonment for misleading or false advertisement. The fine may be extended to Rs 50 lakhs and the imprisonment may extend to five years.
Right to file a complaint from anywhere
As per this new rule, consumers are allowed to file a complaint from anywhere be it home, office or anywhere else.
Right to seek compensation under product liability
In case any loss is caused to a consumer due to a defective product, the consumer can file a complaint against the manufacturer or the service provider and ask for compensation. The manufacturer or seller would be held liable if the product does not confirm to express the warranty.
DIPP72745
CJI Ramana
CJI DY Chandrachud’s
Resolve disputes faster than traditional court litigation
Significantly lower expensescompared to court cases.
All your sensitive data andinformation will remain secure
Easy to schedule and lessformal procedures.
We have a team of mediatorsskilled in facilitating fruitfulresolutions.
Our services are ideal for resolving disputes related to
CJI Ramana
CJI DY Chandrachud’s
Featured Speaker at TEDx Pradhikaran — from ₹2000 salary to a multi-crore company.
Highlighted in Forbes India Showstoppers 2025 for remarkable entrepreneurship.
Featured by Asia One Magazine for his transformative business journey.
Guest Mentor at IIT Delhi Entrepreneurship Program.
Filing online consumer Dispute will save your time
Dispute resolution offers a more cost-effective and time-efficient alternative to traditional litigation.
It can be done from any location i.e. home, office or vacation trip
You will receive assistance from Consumer Dispute experts of startactindia
Fill the form
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Get a call from Expert
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Case will be analysed by Expert
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Case will be assigned to the professional.
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The Memorandum of Association (MOA) acts as the main legal document of a company. It defines the company’s objectives, initial capital, and internal rules, and must be submitted at the time of company registration.
A consumer dispute refers to a disagreement or conflict between a consumer and a seller, service provider, or manufacturer regarding the purchase of goods or services. It typically arises when the consumer feels that the product or service received is defective, deficient, or when there is unfair trade practice involved.
Note: Before making any payment, please make sure to share complete and accurate details along with all supporting documents related to your dispute or grievance, wherever applicable.
Our mediation proposal and any follow-up communication with the opposite party will be strictly based on the data, documents, and information provided by you. Any misinformation, incomplete details, or suppression of facts that lead to legal consequences from the opposite party shall be your sole responsibility, and the company shall not be held liable for such outcomes.
Kindly understand that with the assistance of experienced mediators and professionals, every reasonable effort will be made to help resolve your dispute, provided the opposite party agrees to mediation. However, resolution cannot be guaranteed.
